Hikaru Services / HSDS
SMS Terms & Conditions Draft
Prepared for 10DLC Customer Care campaign support
Implementation Notes - Do Not Publish This Section
Recommended page title: SMS Terms & Conditions
Recommended public URL: https://www.hikaruservices.com/sms-terms-and-conditions
Add this page link in the website footer and beside the SMS checkbox on the contact form.
Keep the 10DLC campaign registered as Customer Care, not Marketing. The SMS program described below is limited to customer care, appointment, support, document/status, billing, and account-related messages.
Do not publish the implementation notes, source notes, or this cover text. Publish only the section beginning at "Exact Website Copy Begins Here."
This draft is operational compliance copy, not legal advice. Attorney review is recommended before publication.
Contact Form Checkbox Language
Place this as a separate, optional, unchecked checkbox near the phone field on the contact form:
I agree to receive text messages from Hikaru Services / HSDS about appointment scheduling, reminders, document/status updates, billing/account inquiries, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. View our Privacy Policy and SMS Terms & Conditions.
Source Notes
CallTools requires clear SMS-specific opt-in language, message frequency, message/data-rate disclosure, STOP/HELP information, and links to Privacy Policy and Terms & Conditions from the CTA.
CallTools says popups are not acceptable for displaying Terms & Conditions.
CallTools lists Debt Collection & Relief Services, including credit repair, debt relief, loan forgiveness, payday loans, and related financial services, as a restricted/problem category. Keep this SMS program framed and operated as customer care, not promotional debt-relief marketing.
The Privacy Policy should separately state that SMS opt-in data and consent are not shared with third parties for unrelated marketing or lead-generation purposes.
Exact Website Copy Begins Here
Hikaru Services / HSDS SMS Terms & Conditions
Effective Date: May 19, 2026
1. SMS Program Description
Hikaru Services / HSDS offers a customer care SMS program for consumers and clients who opt in to receive text messages from us. Messages may include appointment scheduling, appointment reminders, document/status updates, billing or account inquiries, customer support follow-up, and responses to customer requests.
This SMS program is not used for promotional debt-relief marketing, cold outreach, purchased lead marketing, third-party lead generation, credit repair promotions, loan offers, debt-forgiveness claims, debt-settlement advertising, or debt-consolidation marketing.
2. Opting In to SMS Messages
You may opt in to receive SMS messages from Hikaru Services / HSDS by checking the optional SMS consent checkbox on our website contact form or by otherwise providing express consent through a process we make available for this SMS program.
By opting in, you agree to receive text messages from Hikaru Services / HSDS at the mobile number you provide. Consent to receive text messages is not a condition of purchase or use of our services. Your SMS consent is separate from any consent you may provide for phone calls, emails, or other communications.
3. Message Frequency
Message frequency varies depending on your appointment, account, document/status needs, or customer support request. You may receive up to 5 messages per week during active appointment scheduling, account coordination, or support activity. Message frequency may be lower when there is no active appointment, account, or support issue.
4. Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge you for sending or receiving SMS messages according to your wireless plan. Hikaru Services / HSDS does not charge a separate fee for receiving SMS messages from this program.
5. Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from Hikaru Services / HSDS. You may also use other common opt-out words such as CANCEL, END, QUIT, or UNSUBSCRIBE. After you opt out, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from this SMS program unless you opt in again.
6. Help Instructions
For help, reply HELP to any text message from Hikaru Services / HSDS. You may also contact us at support@hsdebtsupport.com, call 1-888-752-0107, or visit https://www.hikaruservices.com/contact-us.
7. Supported Carriers and Delivery
SMS message delivery is subject to your mobile carrier network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Hikaru Services / HSDS is not responsible for message delays or failures caused by your carrier, network conditions, device settings, or incorrect contact information.
8. Privacy and SMS Data Sharing
Your privacy is important to us. Please review our Privacy Policy at https://www.hikaruservices.com/privacy-policy for more information about how we collect, use, and protect personal information.
SMS opt-in data, SMS consent records, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, released, or disclosed to third parties or affiliates for their own marketing or lead-generation purposes. We may share SMS-related data with service providers who help us deliver text messages, such as messaging platforms, phone companies, compliance vendors, and technical service providers, only as needed to provide the messaging service.
9. Eligibility and Authorized Use
By opting in, you confirm that you are the subscriber or customary user of the mobile number provided, or that you have authority from the subscriber or customary user to enroll the number in this SMS program. If your mobile number changes or you are no longer the subscriber or customary user of the number, you agree to opt out or notify us so we can update our records.
10. Changes to These SMS Terms
We may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a new effective date. Your continued participation in the SMS program after changes are posted means you accept the updated SMS Terms & Conditions.
11. Contact Us
If you have questions about these SMS Terms & Conditions or the Hikaru Services / HSDS SMS program, contact us at:
Hikaru Services / HSDS
Email: support@hsdebtsupport.com
Phone: 1-888-752-0107
Contact page: https://www.hikaruservices.com/contact-us
Recommended Keyword Responses for CallTools Setup
The following responses are operational setup text for CallTools. Publish the SMS Terms above on the website. These keyword responses should be configured inside CallTools and should match the 10DLC campaign submission.
Opt-In Keywords
start,join,subscribe
Opt-Out Keywords
stop,quit,end,cancel,unsubscribe
Opt-In Confirmation Message
HSDS: You are opted in to receive customer care texts from HSDS about appointments, reminders, account updates, and support. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
Opt-Out Message
HSDS: You have opted out and will no longer receive text messages from HSDS. Reply START to opt back in.
Help Message
HSDS: For help, email support@hsdebtsupport.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.